FAQ

What happens after my intake call? 

After your intake call with our coordinator, the practice founder will review intake notes and coordinate with our practice team to determine the best provider fit for treatment, both clinically and logistically. From there, you will be connected with the recommended clinician to schedule a meeting to discuss next steps. 

What can I expect after I’ve had my call with the recommended therapist?

The clinician will send you an invitation to our secure portal where you will review our practice policies and create a profile that you and your therapist will have access to throughout the course of treatment. The clinician will schedule a first session, which is largely designed to get to know you better. Soon after collecting more information, a treatment plan will be developed with your collaboration.

How frequently will sessions occur?

We offer in person sessions in both New York City and Washington D.C., as well as sessions over Zoom, when indicated. Most sessions are held weekly for 45 minutes. However, session frequency and length is tailored to the individual needs of the client. Clinical office hours are generally offered Monday-Friday with availability outside of the typical work or school day.

How long does treatment last?

Typically, evidence-based treatments such as RO DBT, DBT, and CBT are meant to be targeted and focused on achieving the goals of the individual. Treatment length varies based on the number and complexity of goals, the motivation of the client and their family to do the work, and the severity of symptoms that the client is displaying. The goal, however, is to help individuals live their own lives over time without our assistance as they become more skilled!

How is my treatment plan implemented? 

Your therapist will provide you with a general overview of the plan, in addition to outlining each session’s structure (i.e., setting an agenda, identifying and targeting high priority goals, reviewing previously assigned homework, and learning relevant skills and solutions). Based on clinical progress, clinicians will adapt the treatment plan over time. In the event that there are signs of decreased commitment, the clinician will build in motivational work to encourage more engagement. A final component of treatment plan implementation is the monitoring of progress towards goals.

Are sessions confidential?

As licensed therapists we abide by all HIPAA guidelines. If we are working with a minor, and feel as though our client is at risk for harming themselves or others, we will break confidentiality to support the child in the most ethically appropriate way possible. This will be with the child’s knowledge and ideally we would work together to inform the parent/guardian(s).

Do you collaborate with schools or other professionals?

Yes. In working with clients we regularly collaborate with other healthcare professionals such as psychiatrists, general practitioners, neurologists, and other health professionals. For clients in school or college, we are happy to work directly with schools or school administration if needed, but it is up to client discretion.

Do you take insurance?

We do not accept insurance, however we do provide monthly paperwork detailing services rendered so that families may submit for out-of-network reimbursement should they decide to seek financial support.

How do I determine if insurance will reimburse me for therapy?

In order to determine if your insurance will reimburse you, our advice is either to call your provider directly to determine what out-of-network coverage they offer or to start your process by using our blue “Use Your Insurance” link in the bottom right hand corner of our website.

How much will it cost to be seen by a therapist?

Each clinician on the team has a standard evaluation, hourly, and 45 minute rate based on clinical experience/background in training - please inquire during our first (free of charge) call!

What form of payment do you accept?

We currently conduct all billing on a secure portal, therefore it is our policy to accept major credit cards in lieu of checks and cash.

We request that cancellations be made at least 48 hours in advance. We reserve the right to charge for cancellations made within 48 hours of the session, however we understand that unavoidable events can take place and generally don’t charge for emergencies as per provider discretion.